During a job interview, you will be asked a range of questions to assess your experience and capability. While some will be traditional questions, many employers, particularly in the public sector, use behavioural interview questions to understand how you have handled situations in the past.
What Are Behavioural Interview Questions?
Behavioural questions are designed to find out how you acted in specific work scenarios. The idea is that past behaviour is a strong indicator of future performance. These questions focus on real experiences rather than hypothetical situations.
How Do I Spot a Behavioural Interview Question?
Behavioural questions usually start with phrases such as:
- “Tell me about a time when…”
- “How did you…”
- “Give me an example where…”
They ask you to describe what happened, what you did and what the outcome was.
What Is the Best Way to Respond?
Employers expect detailed answers that explain your actions and the results. One of the most effective methods is the STAR technique, which stands for:
- Situation – Set the scene. Describe when and where the situation occurred.
- Task – Explain the challenge or responsibility you faced.
- Action – Outline the steps you took and the skills you used.
- Result – Share the outcome and, if possible, include measurable results.
Using STAR helps you structure your response clearly and demonstrate your problem-solving and decision-making skills.
Behavioural questions give employers insight into how you work under pressure, collaborate with others and achieve results. Preparing examples in advance will help you feel confident and make a strong impression.
Tip: Before your interview, think of two or three real-life examples that show your strengths and achievements. Practise explaining them using the STAR method.
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