Demonstrating your digital literacy
Demonstrating your digital literacy
There are few areas of our daily life that are not touched by technology in some way. We now live in a digital society where technology plays a key role in our homes, our work and in our leisure activities.
We use technology to access information, communicate with others, undertake everyday tasks such as shopping and banking, organise our social life and do our jobs. In fact, many of us need to have expertise across a range of technologies to successfully perform our jobs. Given the prevalence of digital technologies in the workplace, being able to demonstrate digital literacy has never been more important.
What is digital literacy?
Western Sydney University defines digital literacy as:
“Having the skills you need to live, learn, and work in a society where communication and access to information is increasingly through digital technologies like internet platforms, social media, and mobile devices.”
In the workplace, it means having the capability to use digital technologies to meet the requirements of a particular job and/or the needs of the employer.
According to a 2021 report by RMIT Online and DeloitteAccess Economics, 87% of jobs in Australia require digital literacy skills. Not all jobs need the same level of digital literacy – some require specialised skills and competencies and others do not. The Department of Education, Skills and Employment in their April 2020 Digital Literacy Skills Framework reports the skills needed for digital literacy include:
“The ability to search and navigate, create, communicate and collaborate, think critically, analyse information, and remain safe using a variety of digital technologies”.
What digital skills do employers want?
There is no fixed list of digital skills that employers want and digital skills will vary by industry and occupation. Despite this, many businesses are keen to have employees who can, at a minimum, use:
- Email for communication
- The internet for researching and collecting information
- Word processing software, such as Microsoft Word
- Spreadsheets, such as Microsoft Excel
- Social media in a responsible manner.
At a more advanced level, employers are increasingly looking for candidates with the following digital skills:
- Digital marketing or social media marketing
- Data analysis
- Software development
- Artificial intelligence.
How do I show my digital skills in my CV or resume?
To show your digital skills in your CV or resume, you can list these in a specialised skills section at the top of the page. This list should be relevant to jobs you are applying for.
When listing your digital skills, it is recommended you list particular software you can use. For example:
- If you can send and receive emails for communication, you might say you can use Gmail and Outlook
- If you have the ability to use social media, you might mention you can use Facebook, Instagram and LinkedIn.
- If you can use accounting software to develop and manage accounts, you might also state that you can use MYOB and Quickbooks.
If you work in the creative industry, a great way of showcasing your digital skills is via an online portfolio on platforms such as Facebook, Instagram or LinkedIn, or via a website which includes examples of your work. You can include any links to these portfolios in your written CV or LinkedIn profile.
What can I do to enhance my digital skills?
If you feel that your digital skills could be improved, there are various courses you can take. Many of these courses can be studied online at a time that suits you. Research education and training options at:
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