Skillset is the largest employer of Apprentices and Trainees in the Central West.

Skillset has been recruiting and supporting apprentices and trainees through to completion for over 40 years. Our goal is to maximise the success of the training for apprentices and trainees, and provide skills employees to mentor our next generation of workers to meet the business needs of the future.

Three reasons for businesses to hire an apprentice or trainee. .

Get Support

1. Get Support

Skillset plays a central role in the success of apprentices and trainees in hundreds of workplaces across NSW. Our support involves pastoral care and mentoring to optimise performance and increase completions.

Skill Your Business

2. Skill Your Business

Apprentices and Trainees will guarantee the future skills needs of your business. Apprenticeships and Traineeships provide training based on industry wide standards and nationally recognised training.

Recruit the Best

3. Recruit the Best

Skillset’s Recruitment Team will provide you with the best available candidate to meet the needs of your business. We are focused on recruiting the right people, every time.

What is Skillset to an Apprentice or Trainee?

You are employed by Skillset. As your legal employer, Skillset will manage all employer responsibilities including payroll, Award wage information, tax deductions, Group Certificates (Payment Summaries), Worker’s Compensation, superannuation, annual leave, sick leave and public holidays.

You will be allocated a Service Consultant who will visit you periodically at your workplace over the course of your Apprenticeship or Traineeship.  Anything you speak to your Service Consultant about is considered confidential. They will always speak with you before taking action.

Apprenticeship and Trainee Responsibilities 

  • Make a commitment to fulfil work responsibilities.
  • Make a commitment to study your vocational training to the best of your ability.
  • Obey any lawful instructions given to you by Skillset and your Host Company.
  • Let Skillset know if you are experiencing difficulty.

Your Apprenticeship or Traineeship will consist of two parts:

  • Practical ‘on the job’ training through working with your Host Company
  • Structured training through a Registered Training Organisation (such as TAFE).

Want to get involved?

Contact us today!

1300 853 525


Get in touch

The Role of Skillset

Skillset provides Host Employers with professional workforce support services to develop the skills development required to achieve a market-leading competitive advantage.

Our key services include:

  • Recruitment
  • Support of Apprentice and Trainees
  • Vocational Training Compliance
  • Host Advice
  • Training Plan
  • WHS Support
  • Human Resources and Industrial Relations.
  • Injury Management
  • Payroll

Human Resources and Industrial Relations

Our candidate care process for all apprenticeship and traineeship placements includes managing all employers’ responsibilities. From making the offer and negotiating the contract to ongoing support while in their role, we will take care of it all. This also encompasses HR responsibilities and mediation in social and economic dealings.

Injury Management

Our apprenticeship and traineeship group training services also include assistance with injury management so that businesses can continue to operate smoothly following an accident or injury.


When we fill an apprenticeship or traineeship in your business, we take responsibility of all payroll responsibilities, including pay, wage negotiations, compensations and record keeping.

Apprentice or Trainee Supervisors Responsibilities

Workplace supervisors play a key role in the success of apprenticeships and traineeships. Appropriate supervision is a legal requirement under the industrial arrangements, the Apprenticeship and Traineeship Act, 2001 and the training contract. As a supervisor of an apprentice or trainee, you will act as a role model and a coach. The apprentice or trainee with come to yourself for guidance and training on how to complete their role.

The role of the supervisor is to:

  • Act as mentor and be a role model.
  • Provide a safe and supportive workplace environment.
  • Be familiar with the Training Plan and related training provided by the Registered Training Organization (RTO) with workplace tasks
  • Give clear and consistent instructions on work tasks
  • Guide and support
  • Monitor and keep records of progress
  • Provide feedback and encouragement
  • Work closely with the Skillset Consultant for training and mentoring against the training plan.


Our recruitment processes will provide you with the best available candidate to meet the needs of your business. When sourcing candidates, Skillset Workforce adheres to a results focused and proven Recruitment Methodology tailored to your workforce requirements. Our process includes size key stages and dedicated after service monitoring:

  • Identify
  • Source
  • Qualify
  • Present
  • Place
  • Monitor

Apprentice and Trainee Support

Our support involves pastoral care and mentoring via tailoring Supervision Plans to optimise their chances of success. It involves regular supervision meetings, monitoring of both on the job and off-the-job training performance, and assisting host employers to resolve work performance issues. Each apprentice or trainee will have a dedicated Workforce Consultant responsible for supporting the apprentice or trainee through the course of their training to completion.

Vocational Training Compliance

Skillset as the legal employer enters into a formal Training Contract with the apprentice or trainee, and ensures the Contract is registered with State Training Services. Skillset utilises the services of MEGT as our chosen ‘Apprentice Network Provider’ (APN) in establishing the Training Contract. Skillset works with the designated RTO to develop the Training Plan, and liaises with Host Employer to ensure that the competencies that make up the qualification are most relevant to the role undertaken.

Host Advice and Support

The Skillset dedicated team will engage with the Host employer on a regular basis to provide advice in relation to the apprentice and/or trainee’s performance, behaviour, and best supervision practices to support success.

Skillset also offers:

  • WHS and Injury Management.
  • Human Resources and Industrial Relations.
  • Finance and Payroll Services.

Workplace Health and Safety Information

Skillset recognises that Health, Safety and Environment and its people are its highest priority. Through the involvement, commitment and education of all people, a reduction of injuries and accidents continues to be achieved. Safety is an integral part of everything we do here at Skillset. The success of the organisation and the wellbeing of our employees depend very largely on co-operation, trust and respect between all staff, and to promote this, the Handbook contains our safety, health and environmental requirements with regards to our commitment to you as your employer and your responsibilities as an employee. The Health and Safety of all employees is paramount and these requirements are designed to help you managed risk, whether you are in the office or on work site.





We help you understand what you’re looking for in candidates for apprenticeships and traineeships and support your new worker(s) until they complete their training. Skillset is with you every step of the way. Engage our recruitment services today or contact us with the form below for any questions you might have.

Complaint received
Entered into complaints register
Escalate to management
Complaint resolution and continuous improvement
Australia Skillset would like to acknowledge and pay respect to the traditional custodians of the lands on which we work.
We are honoured to be on the ancestral lands of those whose cultures are among the oldest living cultures in human history. We pay respect to the Elders, past, present and to the younger generation of the community who will be the future leaders in years to come.