Does the thought of answering or speaking on the phone make you nervous? Do you prefer texting instead of calling? You are not alone. Many people experience anxiety about making or receiving phone calls, and this can impact confidence at work and limit career opportunities.
The good news is that phone anxiety can be managed. Here are Skillset’s practical tips to help you feel more comfortable and confident when using the phone.
Increase Your Phone Call Experience
The best way to reduce anxiety is through practice. Start small by making simple calls that require minimal conversation, such as ordering food from a restaurant instead of using an app. Gradually increase the number and complexity of calls. Try calling friends or family instead of texting and ask them to call you back. The more you practise, the easier it will become.
Develop a Script
If you worry about what to say, prepare a short script before the call. Break the conversation into three parts: beginning, middle and end. Write down how you will start the call, the key points you want to cover and how you will finish. This preparation can help you feel calmer and more in control.
Remember It Doesn’t Need to Be Perfect
Many people fear stumbling over words or sounding awkward. Remember, nobody speaks perfectly all the time. Mistakes are normal and happen to everyone. The more you practise, the more confident you will feel, and these concerns will fade.
Seek Help if Necessary
If phone anxiety feels overwhelming and affects your daily life, consider seeking professional support. Speak to your GP or contact mental health services such as Kids Helpline, Headspace or Beyond Blue for assistance.
Phone skills are still important in many workplaces. Building confidence in this area can open up more job opportunities and help you succeed in your role.
Ready to improve your phone confidence? Start with small steps today and remember that practice makes progress.
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