Our Policies
At Skillset, our policies reflect what we stand for and guide how we work every day. Explore our key policies below to see how we put our values into action.
Privacy Policy
We respect your privacy. That means keeping your personal information secure and confidential. Your trust is important to us, and we take it seriously.
Work Health and Safety Policy
Creating a safe, healthy, and injury-free workplace is one of our top priorities. Safety isn’t just a box to tick, it’s part of everything we do and essential to the success and wellbeing of our team and community.
Quality Policy
We’re committed to delivering services that meet (and exceed!) expectations. Every interaction, every program, every outcome is held to the highest standard because quality matters to us and to those we serve.
Equal Opportunity Policy
Skillset champions fairness and inclusion. We’re committed to equal opportunity in employment and across all our activities, ensuring everyone has the chance to thrive.
Fitness for Work Policy
A safe and productive workplace starts with people who are fit for work. We support our team and stakeholders to maintain health and wellbeing so everyone can perform at their best.
Feedback & Complaints Policy
Your voice matters. If something isn’t right, we’ll make sure your concerns are handled fairly, confidentially, and quickly. This policy explains how to raise a complaint and what to do if you need further support.