What Is Digital Literacy?

Digital literacy means having the skills to live, learn and work in a world where communication and access to information rely on digital technologies. In the workplace, it is about using technology confidently and effectively to meet job requirements.

Core digital literacy skills include:

• Searching and navigating online
• Creating and communicating using digital tools
• Collaborating with others
• Thinking critically and analysing information
• Staying safe online

What Digital Skills Do Employers Want?

Digital skills vary by industry and role, but most employers expect candidates to be comfortable with:

• Email communication
• Internet research
• Word processing (e.g., Microsoft Word)
• Spreadsheets (e.g., Microsoft Excel)
• Responsible use of social media

For more advanced roles, employers may look for skills in:

• Digital marketing and social media management
• Coding and software development
• Data analysis
• Cybersecurity
• Artificial intelligence

How Do I Show Digital Skills in My CV or Resume?

Include a dedicated skills section in your CV and list specific tools or platforms you can use. For example:

• CRM: Salesforce, Hubspot
• Social media: Facebook, Instagram, LinkedIn
• Accounting software: Xero, MYOB, QuickBooks

If you work in a creative field, showcase your digital skills through an online portfolio or website. Include links in your CV or LinkedIn profile.

How Can I Improve My Digital Skills?

If you want to strengthen your digital skills, consider online courses or training programs. Many are free or low-cost and can be completed at your own pace. Explore options such as:

• Skill Finder
• Google Digital Garage
• Microsoft Digital Skills
• TAFE NSW
• FutureLearn
• Open Universities Australia

Digital literacy is essential for career success. By developing and showcasing these skills, you can improve your employability and stay competitive in today’s job market.