The 4 C’s: The Skills of the Future

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The 4 C’s: The Skills of the Future

BY Skillset 07 Jun, 2022

Are you thinking about changing careers? If so, you are not alone.

According to research into the employment behaviours, attitudes and intentions of working Australians conducted by National Australia Bank in late 2021, approximately 30% of those surveyed are planning to move to a different role or a new role in a new industry.

As part of research you may be doing about changing careers, it is worth considering what jobs and skills will be in demand in the future.

According to the National Skills Commission’s report into Australian workforce skills, jobs in Australia and the skills needed to perform these roles will be impacted by some key trends – Australia’s population is ageing, computers are playing an increasing role in our lives, and artificial intelligence (AI) and automation are replacing some jobs and creating new ones.

In response to this, some skills will be in demand more than others. The National Skills Commission explains the skills that will be in demand in Australia can be summarised into four key areas – also called the 4 C’s. They are:

  • Care
  • Computing
  • Cognitive ability
  • Communication.

In the following paragraphs, we examine each of these:


Essentially, caring skills require people to provide them. Very few of these skills can be provided by computers or AI. As Australia’s population ages, it is expected there will be more demand for caring skills. In fact, the National Skills Commission anticipates that 25% of all new jobs in the next five years will be in the health care and social assistance sector.

At the moment, this sector is the largest and fastest growing in Australia. Jobs in demand in the healthcare and social assistance include many different occupations such as:

  • Registered Nurses
  • Child Carers
  • Aged and Disabled Carers
  • Nursing Support and Personal Care Workers
  • Physiotherapists
  • General Practitioners
  • Dentists and Dental Assistants
  • Medical Imaging Technicians
  • Psychologists
  • Welfare Support Workers.


Computers are part of our daily lives. Many of us perform important aspects of our jobs using computers and also utilise them to complete a range of daily interactions such as banking, shopping, booking appointments and communicating with others. As a result, there is strong demand for a range of digital skills that support our use of computers. In fact, forecasting conducted by the National Skills Commission predicts software and applications programming jobs to grow by 30% over the next five years.

Examples of other jobs that will be in demand in the key skill area of Computing are as follows:

  • Database and Systems Administrators
  • ICT Security Specialists
  • ICT Managers
  • ICT Support Technicians.

Cognitive ability

It is envisaged that jobs comprising routine tasks will be replaced by automation in the future. This has started to occur in many industries and will continue to do so. Jobs with weaker projected employment growth include secretaries, retail managers, personal assistants, customer service managers and bank workers.

On the other hand, jobs comprising non-routine tasks and higher order thinking are less likely to be automated and therefore will be in demand. These include a myriad of jobs which require skills development beyond high school.

In fact, the National Skills Commission predicts that 90% of new jobs will require post school qualifications and anticipates that more than 50% of all projected employment growth to November 2025 will be in Skill Level 1 occupations – these are occupations requiring a bachelor degree or higher qualification. Additionally, employment in jobs that use science, technology, engineering and maths (STEM) skills are projected to grow by almost 13% – which is double the growth of non-STEM occupations.


Communication is a skill valued in most jobs. In fact, the National Skills Commission identifies communication as one of its 10 core competencies – a set of foundational skills that are needed to be successful in all jobs and are sought after by employers. Additional core competencies include reading, writing, numeracy, digital literacy, team work and problem solving, among others.

The National Skills Commission has identified that jobs requiring a high level of proficiency in core competencies and those requiring strong communication – particularly high level oral communication skills and writing skills – are least likely to be automated.








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We are honoured to be on the ancestral lands of those whose cultures are among the oldest living cultures in human history. We pay respect to the Elders, past, present and to the younger generation of the community who will be the future leaders in years to come.